No matter where in the world, today’s passengers demand efficient and seamless journeys. Across the dense Paris region public transport network, SNCF Transilien has adopted a digital, multimodal approach that focuses on the customer and brings together all modes of sustainable transport to make journeys smoother and simpler. Gilles Artese, Head of the High-Density-Zone Operations Engineering Department and Director of the NET/ORION Project at SNCF Transilien, explains more.
PDF Document Title: Integrating resource management to revamp the service offer for evolving passenger demand
